Carolina Pittella – Project Manager at Agua Segura
When it comes to water projects in rural areas, the challenge isn’t so much about the “what” but the “how.” In my experience, understanding the community and the local water resources is the first and most critical step to developing an effective action plan. Listening to people, learning about their customs and needs allows us to create realistic, sustainable projects that truly make a difference in their lives.
I always start by involving local teams as key partners in the process. They are the first to point out the limitations and challenges we’ll need to tackle. Although it can seem overwhelming at first, this is when the right questions emerge, and the true scope of the project begins to take shape. These teams have an unmatched understanding of the local climate, the best times to work, the local suppliers, and the logistics—like road conditions and costs—that can make or break a project. Paying attention to these factors can significantly improve the project’s success and optimize resources.
Along with local teams, foundations that have been working in the area for years are invaluable partners. Not only do they understand the community’s specific needs, but they also help facilitate initial contacts and adjust the project’s scope when necessary. Building strong relationships with these foundations opens doors to faster and more efficient solutions. Entering a community with a trusted local partner by your side makes it easier to navigate future challenges.
Another crucial element in planning is choosing the right communication channel for each team. Not everyone communicates or processes information the same way. Figuring out whether a call, video call, message, or email is the best option helps keep the workflow efficient and effective. It’s also important to adjust communication frequency based on everyone’s availability, and when needed, to make in-person visits to strengthen relationships and ensure the project stays on track.
Ultimately, a project in a rural community will only succeed if we truly understand the local context and build strong partnerships with those who know the area best. In this way, teamwork becomes the key to bringing safe water to those who need it most.